Booking.com OVERBOOKED ON A BLOCKED OUT DATE
ITS A REAL PROBLEM - Dates were BLOCKED OUT ON THE CALENDAR yet Booking.com allowed a guest from the United Kingdom to make a reservation (it was RED / BLOCKED). Currently, there is a guest in my condo, this couple thinks they will be arriving to the U.S. on Monday 2/10 with a reservation but, unfortunately, with no place to stay. It is high season here and the hotels are at capacity and peak pricing.
THIS NEEDS TO BE ADDRESSED - I have sent several messages to the Booking.com Customer Service but unfortunately I never receive a reply to my inquiries. I have sent several emails to the guest and have not heard back. As always, Tricia Foster . (941) 321-8821 mobile . email@example.com