Booking.com refused to pay me, process investigation or even answer my phone call
BOOKING.COM really drives me mad. I was with them since Nov., 2019, and BOOKING.COM hijacks all payments from all the guests, and rejected to payout. They kicked me to their global service offices and only kept saying sorry to me. No investigation, no apology, nothing~ Their finance team lied to me as well. Cannot believe Finance guys are lying so smoothly.
I had no choice but closed it. and BTW, I was with BOOKING.COM in 2015, and the guests that time were the best compared to AIRBNB; but now, it is totally different. My door frames were damaged by guests from BOOKING.COM, and my mattress was peed by guests from BOOKING.COM, my bath tub was broken by guests from BOOKING.COM. All happened during three months.
BOOKING.COM becomes absolutely a joke to travelling market.