Booking.coms Virtual card conditions?????
It appears as though a guest who books in using Virtual Card, can dictate (or is it Booking.com doing this)
when the booking. com partner (hotel/motel/B&B/Lodge) gets paid. I don't have an issue with processing the payment on the day of check-in, but waiting till check-out date, that is a bit rich don't you think?
The virtual card is a great tool for BDC cashflow, but disadvantages the partner substantially from a business operational cashflow perspective in two ways as follows:
1. Hotel can't collect a deposit on reservation confirmation.
2. Hotel can't collect payment on check-in day
Perhaps I am missing some steps in my setup. Is there a feature to allow virtual card bookings to process a deposit and enforce balance to be processed on check-in day instead of check-out day.
To me it would make sense that Booking.com take a commission on deposit held when the payment is processed and not hold full funds that the hotel partner desperately need to run their business.
Look forward to forum responses.