Bookings.com owe me a large payout; how can I get an answer?
What do you do when bookings.com hasn't paid you for a reservation that was completed over two months ago?
I have called, sent messages, and now reaching out on this platform. I continue to get told by lovely customer service officers that because my matter is financial they don't have the capacity to assist me and will transfer my matter to the Finance Dept that will get back to me in two to five business days.
To date, I am 8 weeks past the expected date the money was supposed to appear in my account, and have a transaction receipt in the finance section of the extranet that says the money was indeed transferred - BUT, there is no cash in my account from bookings.com.
Therefore I'm hoping that someone out there reading this has a golden nugget of genuine, reliable advice on how to connect with bookings.com to resolve this important financial issue as soon as humanly possible - or it will end up in the hands of my solicitor.