Can Not get paid from Booking.com HOSTS BEWARE!!! They owe me $4000.00
I had a really bad feeling about taking a booking from Booking.com but went against my own judgement and approved an 11 day stay in our guesthouse. We are experienced hosts with over 200 stays via other platforms and never have an issue getting paid. I am dealing with cryptic communications from departments that can't help me, there is no direct phone number to anyone in finance to solve this problem if they were legit I am sure whatever issue could be reconciled in minutes. One day they suspend my payments needing updates, next day they have everything they need, next day they need a social security number, the next they asked for pictures of my drivers license. Now, no real communication at all. With each passing day I dig deeper into other hosts experiences and now my fears are being realized.
If you are thinking of becoming a host with these clowns your nuts!
Next steps: Attorney General office communication for Florida, Better Business Bureau, then hiring an attorney on the ground in Amsterdam.