We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Cancel booking arriving in next 48hrs

Morning, I would like to cancel a booking under the name Iain Chorlton, booking confirmation number ************* . I have refunded the card but would need to cancel it please.

1 Replies



Welcome to the partner community , NOT the BdC Support Team.


You are always addressing partners and communities team, not support nor finance teams.


Action : Simply click on cancel in the reservation details page.



Kind Regards

8 months ago