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Cancel booking : Booking number: ***

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Sharonpowney

Have you tried contacting the guest and explaining why and asking them to cancel?  If you get booking.com to relocate them they will charge you.

You have posted this on the partner forum so we cannot help with a specific booking.  Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers. 

https://partner.booking.com/en-us/help/where-you-can-reach-us

 

18 days ago