Cancel reservation

Hi Hector 

You can go ahead and do it yourself in the Extranet

1. open the reservation details page
2. on right pane click request cancel
3. choose option 2
4. BdC system sends message to guest to confirm and action a link.
5. BdC syste mgets confirmation from guest and issues 100% refund.

all done nice and simple

Kind Regards,

Be Safe, Be Well

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