Cancel of reservation
Not sure if i'm only one blind to find contact to reach booking support, it used to be in extranet, now there is no way to reach any help or support via contact form.
I need to cancel one reservation. It used to be in reservation page, on bottom it looks like there is way to cancel or at least request cancel or change status no show, but none is clickable.. now i can only look at reservation and do nothing if guest is not responding and have not payed as i requested by the rules.
I asked them to pay for prepayment, but they don't act . So can anyone tell me how to get rid of that reservation and not blocking dates with reservations that are not meant to be serious.