Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

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1

cancel reservation

res # ***guest reserved non pet friendly room and stated she has a cat.  Message sent to guest requesting them to choose pet friendly room, no response.  When card was ran, it was declined.  Time has run out for her to update card info.  Please cancel this reservation.


11
BrookAve

Bill you cant post this here , nothing will happen.

 

Instead use the Request Cancel wizard, but choose option1.