1

Cancel reservation no. ***

Dear partners,

Please cancel your reservation with the number ***, ***, made on November 11.

On the day of receiving confirmation for this reservation, we asked the tourist for an advance of 50% of the amount of the reservation according to the reservation policy displayed for the bookings by our hotel, payment term 7 days. Because payment has not been made, please cancel the reservation.

Regards, Alexandra Suheschi

2 Replies
36 Views

10
M Adamopoulou

Hi Alexandra,

 

Since this is only a Partner Community you have to resend your message request through your inbox tab directly to BDC or call your local BDC office.

 

Wish you well.

8 days ago
10
BrookAve

 

Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting something like this will not result in any action at all.


 

Hi 

 

Partners cannot do this for you, only you or the guest can.

 

You can do it self service if its in the future by more than 48 hours.

Open the details page, click request cancel, choose option1 and submit.

 

If the booking status does not update to cancelled up to 24 hours later, then phone BdC support.


 

Kind Regards,

Be Safe, Be Well

 

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+1
8 days ago