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Hi .. I have to cancel one guest and accept the email from but i want know when will return the guest money..



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BrookAve 2 years ago


Hi Roslina Arifin


Once you initiate the cancel request from their reservation details page and they click confirm on the notification, the process starts and this action also trigger full refund.

If you engage BdC support for this you could end up paying a relocation invoice, so try my method first :)


Kind Regards


PS : please take the time to complete your profile and add the property listing link

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