CANCELATION

Hi Roslina Arifin

Once you initiate the cancel request from their reservation details page and they click confirm on the notification, the process starts and this action also trigger full refund.

If you engage BdC support for this you could end up paying a relocation invoice, so try my method first :)

Kind Regards

PS : please take the time to complete your profile and add the property listing link

How & Why Add your Listing to your Partner Community Profile

Contact BdC- Location of Partner Only Phone number and Message methods