*** cancelation

Hello,

I would like to cancel reservation no. ***. Client had a headache from the bug spray and didn't want to stay the night.

Please cancel the commission for this reservation, because we told the clients they can cancel free of charge.

BrookAve 1 year ago

Welcome to the Partner Only Forum, addressing only us not BdC support team.

Posting an action request will not result in any action at all, here.

As check-in has already occurred you must phone or message Support, see below How-To.

You cannot request such actions here, no one from BdC Support will see it.

Please phone BdC Support directly for this type of enquiry. Guide below or :

1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’.

Topic : Account

Subtopic : Other, then phone number is revealed on right

Kind Regards,

Be Safe, Be Well

Reminder your profile here is missing your listing link, please add it.

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