We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



cancell reservation

hi, I would like cancell all my reservation for my apartment because Coronavirus

1 Replies


You will need to reach out directly to booking.com customer support via email/telephone and not by posting here in the partner forum. Also in the meantime close off the apartment calendar to avoid a repeat situation! GL!

5 months ago