I have a guest that cancelled a stay at our house during sick person in family.

My house have is *** and the reservation have reservationnumber ***

I have talked to Booking.com in norway by phone and informed them that this cancellation is ok by us as long as i dont get a fee from you at booking.com on this booking.

They said on the phone that i would not bee charged fee at this cancellation.

Can you confirm that i dont get a fee from you on this cancellation?

Thanks for prompt answer.

Roger ***


Hi Roger

You need to address your query to booking.com using the portal email functionality as this is a partner forum and booking.com are only here for moderation and not customer support requests.