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Cancellation due to bad weather and I have waived any charges

This is my very first booking with and I have to cancel it. Our guests cannot make it down due to the awful weather conditions at the moment. I will not charge them. The first night is tonight. How do I cancel??? :)

2 Replies


It is up to the guest to cancel their reservation or you can wait until after midnight then mark the booking as a NO SHOW.You must do one or the other or you will incur commission charges.

Contact you guest again and tell them they must going into their account and cancel the booking

1 year ago

Make the guest cancel or mark as no-show.
If you cancel you will be charged

1 month ago