Cancellation fee waived


My guest just waive the cancellation fee and I want to accept that request for her. However, there is an automatic reply from booking.com that I can only accept this request from my email.

Can anyone explain and how I can proceed with my guest request?

Thanks and looking forward to hearing soon




Hi Pihome Thaiha


Yes indeed it is very simple, simply opne you r email inbox , find the email and click on the link to confirm.




Kind Regards



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