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Cancellation fees on booking reference no ***

Hi.. I have a booking on 31 March 2021 for 1 night, Ref no *** by the name of *** *** *** ***. And the Guest have already cancelled the booking. I thought this booking have settled. But in my Invoices, appear comission Rm77.40. Which is Iam very reluctant to pay, because I didnt charge any single cents from the guest and although this reservation is chargeable we need the physical credit card to charge. I need to dispute this amount of money. If you need anything information please call I can be reached at *** . Thanks in advance. 


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Alison Rees

Hope you have better luck than me getting the commission back from