Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

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1

Cancellation policy

Dear sir, we want know about your cancellation policy . Because when guest cancel his booking before 3-7 days of check in Without any fee and charges . After than end of the month Booking.com also attached commission payment for cancelled booking. How can we pay commission for cancelled  booking . Please advise us Your cancellation ratio for our property is 10% .our recent Quarry for cancelation is Booking No.  ***


11
BrookAve

 

 

 


Reminder : You are not addressing Partner Support, they will never see this.

You must contact them directly for action or account requests.


 

If invoice related use the dispute feature on reservation statements page or message Partner support 


 

Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

 

Kind regards

10
M Adamopoulou

Hi!

Please have in mind this is only a Partner Community...

 

You can change your cancellation policy in your Property tab.