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Cancellation policy
Dear sir, we want know about your cancellation policy . Because when guest cancel his booking before 3-7 days of check in Without any fee and charges . After than end of the month Booking.com also attached commission payment for cancelled booking. How can we pay commission for cancelled booking . Please advise us Your cancellation ratio for our property is 10% .our recent Quarry for cancelation is Booking No. ***
Reminder : You are not addressing Partner Support, they will never see this.
You must contact them directly for action or account requests.
If invoice related use the dispute feature on reservation statements page or message Partner support
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Kind regards
Hi!
Please have in mind this is only a Partner Community...
You can change your cancellation policy in your Property tab.