1
cancellation refund
Hi I requested the guest to cancel her booking due to unforseable forcemajore circumstances .
I would like to waive the cancelation fee at 100%
Hi I requested the guest to cancel her booking due to unforseable forcemajore circumstances .
I would like to waive the cancelation fee at 100%
the guest has paid to booking.com
Please advise if they will be refunded fully and when
You have posted this on the partner forum so we cannot help with this. Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give them a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us