my apartment account has been blocked and i was billed for invoice for guests who did not turn up in my apartment. i notified Booking.com that the guests did not show up and i felt it has been cancelled from their side. Only to see invoice written to me for payment.
Truthfully, those prospects called me on the phone and we had conversation together. they promised to come but did not see any guest from booking.com.
I followed up on them but will not pick my calls
I tried calling the contact line for complains but they will be speaking an african language swahili.
please what should i do to get my hosting back