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1

A cancelled reservation

Booking ref *** *** *** 12th May 3 nights

The guest didn't realise the the Bothy she booked was only for 2 people and she wanted 3 adults so it was not suitable

she requested a cancellation without a cancellation charge with you but you have sent her confirmation of cancellation with the full amount charged

we have not taken any payment as it was a mistake so please waiver the charge and do not charge us your commission fee

Kind regards

Ian Sayner

(owner)

Burton Lodge Guest House


11
BrookAve

 

Hi

 

never post cancelations requests nor any account action here, nothing will happen.

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