Use our data-driven guide to capture late-season demand.

i
1

A cancelled reservation

Booking ref *** *** *** 12th May 3 nights

The guest didn't realise the the Bothy she booked was only for 2 people and she wanted 3 adults so it was not suitable

she requested a cancellation without a cancellation charge with you but you have sent her confirmation of cancellation with the full amount charged

we have not taken any payment as it was a mistake so please waiver the charge and do not charge us your commission fee

Kind regards

Ian Sayner

(owner)

Burton Lodge Guest House


Profile picture for user barry.reilly.winnov.net b
11
BrookAve 1 year ago

 

Hi

 

never post cancelations requests nor any account action here, nothing will happen.

Contact us