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Cancelling customer

Cancellation Hello Can I cancel reservation for one of my customer? He requested to cancel his room few weeks ago but we forgot to cancel his reservation. Currently, I am trying to cancel his reservation but it asks me to contact customer service.  


Profile picture for user barry.reilly.winnov.net b
11
BrookAve 1 year ago

 

 

How To - Cancellation Handling

 

 

 

Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.

 


 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC PartnerSupport 

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox

    How To - Cancellation Handling

     

     

     

    Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.

     


     

    Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

     

    Message or Call BdC PartnerSupport 

     

  9. In the extranet, go to the ‘Inbox’ tab.
  10. Select ‘Booking.com messages’.
  11. Right Pane - Click on ‘See Contact Options’
  12. Choose Account
  13. Now choose Other
  14. Then at bottom , See all contact options, and click Message or Call
  15. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  16.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox