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Canellation and charges on cancelled bookings
hi
I ve a problem with the invoice for July 2020
the reservation statement for July 16th shows that *** cancelled but I ve been charged € 51.6 and on July 26th Jack twomey cancelled but I' ve been charged €40.5
I want you to know that i did not collect a penny of these customers and I do not wish to pay commission on money I did not revcieve
Your invoices are based on departure date but these guests did not arrive so please amend the invoice
I look forward to hearing from you
Ive been trying to get in touch with you since I got the invoice
Teresa McNamara
Hi Teresa
Reminder thay will never see this , you need to call them, see guide below.
Contact BdC- Location of Partner Only Phone number and Message methods