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card declined

Good day

I have a problem virtual card declines

2 Replies
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B.
Community Admin

Hello 171360! Thank you for posting in the Community! With regards to Virtual Credit Cards charges please advise the article below as there are some temporary changes due to the pandemic situation that might affect your property too:

https://partner.booking.com/en-gb/help/policies-payments/temporary-changes-virtual-credit-card-activation-date-vcc

Also you will find more general info in the links below:

https://partner.booking.com/en-gb/help/policies-payments/payments-faqs-and-all-you-need-know

Best of luck!

8 months ago