We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

card ishu payment is not revived from guest

SIR 

THIS IS SHARMA FROM HIMACHAL HEIGHTS  4129618 MANALI HP INDIA 

i have a error  massage 

Invalid credit card status 

here,s the status of all the reservations you've marked for invalid  credit cards in the last 24 hours 

pending 

guest name 

so what can i do please contact me 9418591000

 

1 Replies
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M Adamopoulou

Hi! Himachal-Heights-GSA-Hospitality and welcome to the forum.

This is a space to chat and advise with other booking.com partners, and it sounds like your issue would be resolved from one of the booking.com support teams.

You will need to contact Booking.com for that, through your Extranet inbox and send your request or maybe you can try to call your local Booking.com office.

Wish you good luck.

1 year ago