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1

Card Security numbers

Can we join together and ask Booking.Com to please stop encouraging Hotels and guests not to give their card details minus the important security no it means we get not a bean should they not show up.Why put us in that position of making us possibly receive no revenue. I understand why the company encourages this its to attract more customers from other sites who take full payment up front “Hooray “but leaves us out of pocket on a no show.
If the system sometimes caused Booking .Com to lose poss revenues it would b changed.


8
Leandri Klopper

Heya,

Agreed. That's why I have a prepayment policy. The people need to make full payment before they arrive and that's it. So that I can cancel the booking well in advance if I can't get hold of the guest for payment, and give the room a chance to rent out again. It has gone much better since making that decision. 

Keep well.