If urgent, call the dedicated phone number* found in your extranet ‘Inbox’ tab.
Under Booking.com Messages,
Click on Contact us to reveal the phone number.
To contact Financial Department of Booking.com is impossible. I sent from inbox in July 2019 a message to Booking.com about changing a name of business and made uncountable numbers of calls asking for help- still no response and keep receiving invoices, issued on the previous owner name
Since today we issue difficulties with viewing the credit card details on you website for guest it's marked as "Your guest's credit card details are not
It is more than one month a payment of stayed reservation that was already paid had been deducted from the payout and there is no reason for this mistake snd i
Hi Yongyut Tatai
Simply contact the Finance department, they have their own phone number. see below info to make contact.
Kind Regards
Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .
How To Guide :
https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…
How To Contact Booking.com:
If urgent, call the dedicated phone number* found in your extranet ‘Inbox’ tab. Under Booking.com Messages, Click on Contact us to reveal the phone number.
For more general info you can contact one of our main lines for help.
Got a specific financial question?
Call the dedicated phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.
Please note that our finance team is available during business hours, Monday to Friday only.
Hi,
To contact Financial Department of Booking.com is impossible. I sent from inbox in July 2019 a message to Booking.com about changing a name of business and made uncountable numbers of calls asking for help- still no response and keep receiving invoices, issued on the previous owner name
I have the same problem it is impossible to change name on Invoice