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Changing non refundable reservation

I have non-refund reservation. My guest wants to change reservation to shorten the stay by one day. Is there a possibility that I can offer my guest chance to cancel the reservation, but for example with 50% fee of the stay of the night?

1 Replies
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10
BrookAve

 

Hi Toni

 

Beware people asking for changing of dates, people will bare face lie to you.

 

Simply stick to your policies.

Having said that you can always offer them credit on site for other services or maybe do cashback for X amount.

There are loads of ways of doing the same thing without messing with the booking.

 

 

 



Kind Regards

 

If you still want to talk to a BdC Support Advisor simply go to Inbox, Booking Messages, click on Contact Us.

 

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8 months ago