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Changing payment methods and paying commission

1.How can i change the payment method from bank transfer to other methods "in case you have any other method".

2. Am i supposed to pay the bank commission while transferring the money through the bank to the address i received or the bank commission should be deducted from the money i should pay.

thank you

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Bandara Hotels… 3 years ago

Ans 1. You can go to Property then Policy then Guest Payment Options.

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Bandara Hotels… 3 years ago

Ans 2. Normally yes hotel will have absorb that bank commission same as credit card fee from bank charge.

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Laura, Communi… 3 years ago

Thanks Bandara and Zsolt, and the screenshots are so helpful! I've added this post into our Payments FAQ to help others that have the same questions.

Jcarish 3 years ago

Just received my first invoice for commissions. I guess I expected that you would hold the commission before sending the nightly proceeds. I need another way to pay that does not involve a wire as this is very time consuming and expensive. Would prefer to mail a check. Would consider a credit card, but don't want to pay a charge on a commission. Please provide options.

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M Adamopoulou 1 year ago


Since this is only a Partner Community you have to resend your message request through your Extranet inbox tab directly to BDC.