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Pacem cottage

Changing the rate for a specific booking

Our discount for a  recent booking has unfortunately not been applied. It was due to a  mistake on the channel manager's setting. How can I go about to give the guests the 10% discount they are entitled  to according to your rules. The particular guests are *** *** and her family, booking for 22 - 26 January.

Please assist

Mala Heyns

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