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1

Charged commission on a booking a guest cancelled

Booking number *** on invoice number *** 


11
BrookAve

No action requests here, contact Partner Support directly,  see footer 

2
Alison Rees

This seems to be an ongoing problem....just skimming through this site and there are lots of us who have had commission incorrectly taken by bookings.com

I have been trying to get a refund since last year on a COVID cancellation.....bookings.com refuse. Let me know if you succeed & how you managed to do so

1
Jo Ginn

HI Alison, I have received a credit note for the commission as the guest had cancelled the booking.