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Charged commission on a booking a guest cancelled

Booking number *** on invoice number *** 


No action requests here, contact Partner Support directly,  see footer 

Alison Rees

This seems to be an ongoing problem....just skimming through this site and there are lots of us who have had commission incorrectly taken by

I have been trying to get a refund since last year on a COVID refuse. Let me know if you succeed & how you managed to do so

Jo Ginn

HI Alison, I have received a credit note for the commission as the guest had cancelled the booking.