Charging guests before arrival

Hey! I Wanted to know how Can i set it up for customers to put there credit card information once they are reserving my Suite and how can I charge them before arriving to the property?

M Adamopoulou

Hi! Jeysiotero1223 and welcome to the forum.
You have to set up your payment policies in your Extranet Property tab. I don’t use credit cards so hopefully some partners will jump up and give you more information or you can search here by topic.
Wish you well.


The best way is to charge via secure payment link. 

If you charge guests with your POS machine, you have a risk of refund request from the guests. If you use secure payment link  (3D secure) then there is no way for the guests to request a refund. We use it for few years already and has no issues at all.