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Charging pets

Dear Partners,

I actually have a guest who would like to bring his pet (dog) with himself while he is staying at my property. I would appreciate you to help and guide me that how much money should I charge him for his dog's staying.  Should I determine the pet charging money myself out of booking.com? Should I receive the money in cash from him? Should I pay an invoice in case of receiving pet charging money or not?  Actually, I have not had any experience like this in my previous reservations and also I want to determine this as much as fair to make it comfortable and considerable for my guest. I would always admire us for supporting and helping each other. Thank you so much 

Kindly Regards

41 Replies

7
pibomarco

When our proeprty was pet friendly (now we are not) I was charging 10,00 per pet per day. Guest paid at the property at the time of check-out. Cash, CC, PayPal,... Don't forget to notify the guest about the extra charges before their arrival.

11 months ago
1
Casa Nina'

I have plenty of space in my house and had allowed pets. However a guest came with his pet when i was not home and kept his dog inside the bedroom! i complained with him but he would not change this, he stayed there at my property for no additional charges he kept the dog inside the bedroom. I had to cancel immediately that I could take pets in and that's because pets owner need to be more responsible.

9 months ago
9
M Adamopoulou

My property is pet friendly but upon request. I don’t charge but I request from the dog owners not to allow them to get on the beds and couches. If the owners are responsible they will respect the property if they aren’t even if you charge them they will leave a mess.

8 months ago
3
Akwador

You must be advertising as pet friendly so this really should have been considered before someone turned up with a pet.

We do not accept pets, mainly because when we started our business we were naive and keen to accept anyone. A gentlemen turned up with his dog and we endured a week of yapping from his room which was even worse than a baby crying because it was almost non stop. Fortunately we had very few guests as we had just opened, but the 'No pets' box was ticked the moment he left!

8 months ago
2
Centerfrance

We accept pets ,as the area is superb for dog walking and exploring,but with strict reservations ,eg. bringing their own pet beds and not allowing animals on the furniture or beds ,for obvious reasons ( the next guest may have a pet allergy ) and no matter how clean you think your pet, there will always be ,dust, hair and maybe odours , especially after being in water.

Most pet owners are very responsible but you will always get one who allows their dog on the bed or furniture( I had dog hairs on the bedclothes which took 4 washes to try to get rid of and even then I could not use again.) My advice is to charge a good security deposit and check well when the guest and canine(s) depart.

8 months ago
1
Croftcockwood

At the moment we are pet friendly on here but that may change I think to maker it easier thewre shouyld be a box on booking whereby they MUST tick if they are bringing a pet(s) as it makes the fee easier to accept also it helps the owner prepare moreso eg dog bone chew as we do.

8 months ago
6
Bandara Hotels…

For the charging cost it totally depend on you, for guideline I suggest that you look at nearby hotel how much they are charging. If you do collect payment upon arrival, then you don't need to pay commission to Booking.com but you have to inform guest before arrival.

8 months ago
2
Dave

I charge 20e for the stay and they pay upon arrival. I have a form with the deposit details and price along with the tourist tax charge and the pet stay charge, all noted and the amount they have to pay on arrival. On my rules of the house page it states they must not let pets in the bedrooms or on the furniture and if they foul the house they will be charged extra cleaning (50e) and if they foul in the garden they must pick it up, if they don't they will be charged 25e. Before this I would be cutting the grass and the crap the dog left behind.

8 months ago
5
Sara Jarvis

As well as charging a pet cleaning fee , dog boarding, (if the guest goes out all day,) can be an extra source of income,as long as the fees are explained in advance and agreed upon, so if guest goes out all day and you walk feed and look after the dog, you can make more money. I had one guest who did not tell me he had his dog in his van and the poor thing was going to stay there all night in the cold ,which would be illegal here in UK.

8 months ago
7
pibomarco

We were pet friendly for 15+ years. We charged 10,00€ per pet per day. This year we went with no pet policy.
Being less stressed is worth more then few extra euros. Best decision ever. (Same goes for children) :)

8 months ago
6
Bandara Hotels…

This is really depend on how pet lover you are. To earn extra income but you have to consider another factor as well that is really worst for it or not.

8 months ago
7
pibomarco

Pets are not the problem. Pet owners are usually the problem. :)

8 months ago
5
Sara Jarvis

Pibmarco yes, a fellow host nearby makes more from dog boarding than from booking.com and ABB.......he sometimes pays me to have a small dog,as we both work from home it’s no problem, and financially lucrative.

8 months ago
2
Dave

Pibomarco, you hit the nail right on the head.

8 months ago
9
M Adamopoulou

Pibomarco I absolutely agree pet owners are the problem as I previously wrote. If they responsible there’s no problem. My last guests they even asked if I had a vacuum cleaner to clean up. When they left everything was clean in the right place.

8 months ago
2
Centerfrance

Pibomarco..... Exactly ! all depends on owners and their abilities with canines responsibility. Sometimes is very disheartening when your trust gets abused. On these occasions, I teeter on the brink of banning pets altogether....which would be an awful shame for those who really take care.

8 months ago
9
M Adamopoulou

Centerfrance I agree. I have a small wonderful dog which I love and care being a member of my family so I try and make it clear to my guests that they are fully responsible for their pets.

8 months ago
7
Katerinka12

The chances that the dog sleeps on the bed are very high, because the dog is so loved by owner that he even takes her to travel... And generally who cares about someone's else bedsheets and bedspreads. Aren't they created for my wonderful puppy (family member) ?

8 months ago
9
M Adamopoulou

Joey I agree pets don’t like traveling my veterinarian has also told me so. I also don’t take mine with me when traveling. I leave him to my daughter.

8 months ago
9
M Adamopoulou

Katerinka12 you make us laugh. Pets are lovely but to much work . The problem is that more and more have pets and like taking them with them when traveling. A guest called me and asked if pets are allowed I told her yes but don’t allow them on beds and furniture. As you understand they didn’t book but I didn’t mind since I don’t even let my dog get on my furniture.

8 months ago
7
Katerinka12

Your guest wants them on furniture... Oh my... Did you tell them that as per Know Your Customer, the dog should look the same as the owner? Normally they do :)

8 months ago
7
Katerinka12

Abroad.. Wow. What pet will travel? My cat after 12 years (!) just sensed that I am leaving abroad.. And bight me all the way to my bone. That was so painful and there is still mark on my leg.

I thought that I liked cats (and parrots) all my life until I realized that dogs are so, so loyal. Amazing. Tomorrow will tell you the story, if interested

8 months ago
9
M Adamopoulou

Very interested. I myself is a storyteller. I tell fairytales to my granddaughter when going to sleep. She loves stories with dogs and cats. Please tells so I’ll have a new story because I’m running out of ideas.

8 months ago
3
cassid

I think you would need to disclose your property as pet friendly. The next guest arrives could have allergies and no matter how hard you to try to remove pet hair, it just clings on.

I would avoid pet friendly locations because my children have asthma and allergies, one ok and the other has really bad allergies and has to carry an epi pen, which we have had to use about 6 times in his 9 years in this planet. I would either make it pet friendly or don't.

I love dogs and had them growing up and they are great company but I think you need to be mindful of the next guest in the room unless you are prepare to strip it down and wash everything including curtains.

I saw in the English papers that 2 young girls die from eating ready made sandwiches from a specific brand, both girls had allergies but the labels did not reflect the actual content. Don't leave yourself open to legal issues if someone had a bad allergy to dogs.

8 months ago
7
pibomarco

As you said. Those who has allergies, won't book a pet friendly "hotel". It's all about which guests the host is targeting. Accepting pets (same as accepting children) is a good thing in low seasons in order to catch some extra bookings.

8 months ago
7
Katerinka12

Hello everyone,

How can switching on and off from being "pet friendly" and "unfriendly" can help those with allergies?

Please enlighten me..

8 months ago
7
pibomarco

If this was a question to my answer I just stated a fact, that someone who is alergic to dogs/cats will not book a hotel where they are pet friendly.
Those who have problems with allergies they will carefuly choose their accommodation. Also most of them that have these problems, usually they contact the property and make a note.

8 months ago
2
Dave

I think pibomarco means that the owner would switch off being pet friendly, doing a deep clean and not putting it back on as pet friendly, not just switching on and off, that will solve nothing. It seems more and more people are having allergies, but then do you have to do away with the duck down duvets, get hypoallergenic pillows etc. It is your choice, you do want you want to do but I would definitely charge for pet stays and charge (state extra charge in rules) extra if they allow their pets on the beds.

8 months ago
2
Joe's Lookout …

THose that are pet friendly- do cats danage as a general rule? I know and can imagine damage made by dogs - but have no experience with cats

8 months ago
2
Dave

Classetter, I have guests who bring cats and touch wood there has been no claw marks or scenting of the property, if they did scent I would charge a fair bit as cat scent is one bugger to get rid off. On the plus side had a guest with a cat who came for 2 days in September and has re-booked again for a further stay in October as she said it was a nice place and she could bring her cat with her. To some people their pets are their children and are very appreciative that they can bring their pets with them. You just need to know who you want to attract and there is not many places that accept pets.

8 months ago
2
Joe's Lookout …

Dave I could not agree more and can add that as a guest my dog has done the rounds of Australia- he has been invited back and in fact we have stayed in one property over ten times (they have min 4 night booking terms). I am not too worried about dogs - if you ask the right questions you can figure out what could occur and it is not wise to leave the dog alone in the property (I would never do this). But am nervous of cats. Thanks for your reply

8 months ago
9
M Adamopoulou

Yes if you live with pets they are part of the family. They are loved as children. If the guest is responsible there is no problem.

8 months ago
7
fluff

"Charging pets"

Where does the USB lead go?!

We don't allow any pets, owners are the problem.

8 months ago
3
Weigelt

Our B& B is for people. Many people are alergic to pet hair. Unless guests are willing to have their pet stay outside, I would recommend you refuse them. Better, I think, to lose a bit of potential revenue, then to disappoint many more guests.

8 months ago
9
M Adamopoulou

Joey wow Labrador my favorite. I agree with you that if a dog is left alone in a strange environment he probably be frustrated and do things he shouldn’t. When a guest asked me if he could bring his dog I asked him where will he leave him when going outside and he told me with him. It turned out that he didn’t bring him with him after all so I was lucky I guess.

8 months ago
9
M Adamopoulou

Although I never let my dog get on my bed I know that most people do. My property is pet friendly because it’s located in a village near Athens so I thought that people would like to bring their pet with them. Until now everything has worked fine. I hope my guests are responsible with or without pets.

8 months ago
9
M Adamopoulou

I absolutely agree it’s better for everybody but sometimes you can’t and then you have a problem.

8 months ago
1
Kees

As a guest I had a lot of problems bringing My friendly labrador dog into a pet friendly hotels. So I never make a booking now first as I had so many problems on Arrival.

As a host we are pet friendly ( no costs ) and the same dog is also present. We had not so many guest who bring there pets but so far no problems.

I think that some guests give us more to clean then guests with a dog.

8 months ago
9
M Adamopoulou

Kees you are so right yes some guests gives us more to clean then guests with dogs.

8 months ago
5
monet208

say you have an elderly cat so you cannot take dogs

Its not worth the trouble

8 months ago
9
M Adamopoulou

monet208 what a great idea!!! I’ll think about it.

8 months ago