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cleaning cost for our guest not charged by Booking
We have a small chalet in the middle of no-were, and a keybox for the guest to check in.
We cannot charge cleaning cost personally. I want to request Booking to collect the cleaning cost for us. We have a booking next week, and the cleaning cost need to be charged, but also for futur bookings!
Hi Jaap Schiphorst
Note you can add this into > Property > Policies > Additonal Fees ,
CleaningFee - Per Stay
However its important to understand , the commission charged by BdC is total of the rate plus fees , inclusive.
so if you set a cleaning fee of 20eur, and the rate booked is 200,
200+20= 220 - (BdC %commission) = balance - (minus payment gateway % fee if using payments by booking)
For an existing booking you cannot add after the fact so your upcoming bookings will not have a cleaning fee applied unless you collect it yourself directly.
Reminder Partner Support will never see this. Posting account or action requests here will result in nothing.
Message or Call BdC PartnerSupport
Kind Regards
PS : finish your profile by adding listing link
How -To : How & Why Add your Listing to your Partner Community Profile | Booking.com for Partners