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1

Cleaning fee

Good morning , I am a host on booking dot com and I have added a cleaning fee of 50 Euros. However when guests make a reservation the cleaning fee is not showing and is therefore not collected , please can somebody advise what I am doing wrong ? thank you


11
BrookAve

 

as long as you set :

 

property > policies > additional fees

cleaning , per stay, 50 

 

it weill be there in the total balance.

 

also when a guest search is done for DATEs they see the room results available , and where the price is , if you hover over it it gives a breakdown , showing the cleaning fee.  

 


 


Reminder: Never post action requests, will never be seen nor actioned.


If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox