We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Cleaning fees

 How do the host get paid the cleaning fees monies paid by the guests? 

2 Replies

Maurizio Pagotto

Same question . How  to get paid and where I have to put fee for have be paid for cleaning. The help service is badly done. I think that you are English...is for that you don't wandestain 

1 year ago