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collecting payment at the property not Online by credit card

hey , 

 i would like to collect the payment at the property Cash from the guest not via credit card so i would like to have some help to deactivate this option so i can get more reservations .  thanks in advance

M Adamopoulou

Hello and welcome to the Partner Community.

You have to contact directly through your Extranet inbox or give them a call.

Wish you a happy day.



Hi Ben,


Be default all bookings are payable on arrival, unless you have turned on prepay or Payments by BdC.


Under Property > Policies you can turn off prepaid rates, which you would have had to turn on at some point.


If you have VCC in reservations to date then contact BdC to turn off prepaid fully.


You will also need to message those bookings of the change.


For new bookings, edit your auto message templates, and Fine Print to say  its casdh on arrival only.


Note : on your head be it when no shows or cancellations by only taking cash on arrival. Its important you understand that risk too.



Kind Regards, Be Safe, Be Well