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I get this pay out were you track extra Commission  WHY???


Jalan Admiral 3 Bungalow lot 53


Accommodation number

*** B.V.


VAT Number: ***

Registered in the Netherlands


Payout statement

Payout date 9 Dec 2020 Payout ID***

Type Reference number Departure or issue date Guest name Currency Amount Commission


charge Net

Reservation *** 8 Dec 2020 *** MYR 1666.85 -235.88 -41.67 1389.3

Commission correction MYR -319.08

Totals MYR 1,666.85 MYR -235.88 MYR -41.67 MYR 1,070.22

Total payout MYR 1,070.22

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BrookAve 1 year ago


Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting an action request  will not result in any action at all, here.


Hi Leif


Due to the nature of the enquiry, we [partners ] cannot assist on this one.

Instead please contact BdC Support either message or phone. see guide and short summary method below.


Reminder do not post all that info above as moderator/auto mod script will strip parts of it out.



Contact BdC Support as per the visual guide below or the short version here:



1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘ messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then phone number is revealed on right





Kind Regards,

Be Safe, Be Well


Dedicated Partner Contact Options - Visual Guide


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