hello booking i have problem please give us some advices
some cliente do booking but it's not coming.
and booking ask commission. i don't received any guest from those
If you have received no-shows and you have not charged any cancellation fee, it's important to mark the reservation as a no-show correctly so that you are not charged commission on these bookings. You will have 48 hours after the check in date to mark the reservation as a no-show through the reservation page. If this time passes, you can also use mark the credit card as invalid and state you did not charge a cancellation fee.
If you fail to do the above before the commission invoice is issued, you may need to review and dispute charges as necessary.
Hello, for reasons of the coronavirus in my country today they announced quarantine. nobody can go out and you can only go out for an hour and a half to buy
Dear Partner Booking.com Regarding from The Pago Design Hotel Phuket May I please inform you that our hotel will close for maintenance on April and would like
Hi Hamid
Partners cannot assist with Account issues. Posting such topics will not result in any action by BdC Partner Support.
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Kind Regards
Hi Hamid,
If you have received no-shows and you have not charged any cancellation fee, it's important to mark the reservation as a no-show correctly so that you are not charged commission on these bookings. You will have 48 hours after the check in date to mark the reservation as a no-show through the reservation page. If this time passes, you can also use mark the credit card as invalid and state you did not charge a cancellation fee.
If you fail to do the above before the commission invoice is issued, you may need to review and dispute charges as necessary.
Kind regards,
Shirley E.