Use our data-driven guide to capture late-season demand.

Get more advice

p
1
Parkwood Hotel
seeking advice

A commission

Booking.com asked to cancel a reservation ***, we did not take any money from the guest due to this request  and it was over lockdown.but was charged commission , we disputed the commission but Booking.com refused to refund

 

Profile picture for user barry.reilly.winnov.net b
11
BrookAve 1 year ago

 

 

 

Reminder: Never post action requests, will never be seen nor actioned.

If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

  8.  

    *** public main lines via Where you can reach us

     

     

    how to contact partner support via private assigned number in inbox

a
2
Alison Rees 1 year ago

Same here and they still refuse to return the commission they have taken. I have tried everything including the above suggestion. If you find an answer pleas let me know. 

Related posts