2 bookings were cancelled during March 2020 and I did not take the money on their virtual credit cards as Booking.com requested not to take money because of Covid 19. Booking .com charged me commission on these 2 bookings. Please reverse this commission on my statement and see that these quests get their money back.
The relevant guests are as follows:
*** ***, Booking nr: ***, Date 17/03/2020, R1100, Commission R165
*** ***, Booking nr: ***, Date 25/03/2020, R1912.50, Commission R286.88