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commission

Good day

2 bookings were cancelled during March 2020 and I did not take the money on their virtual credit cards as Booking.com requested not to take money because of Covid 19.  Booking .com charged me commission on these 2 bookings.  Please reverse this commission on my statement and see that these quests get their money back. 

The relevant guests are as follows:

*** ***, Booking nr:  ***, Date 17/03/2020, R1100, Commission R165

*** ***, Booking nr:  ***, Date 25/03/2020, R1912.50, Commission R286.88

Regards 

Heidie Landman

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