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Commission and payment fees are charged twice

Hello everybody,

I let handle the payments. The commission and the payment fee will be deducted immediately. Now I receive an invoice from, in which the commission and payment fees are calculated. Does anyone have the same problems?  Thank you for your feedback

Frank Becker

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BrookAve 1 year ago


Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting an action request  will not result in any action at all, here.




Please phone BdC Support directly for this type of enquiry. Guide below or :


1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘ messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then phone number is revealed on right





Kind Regards,

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