Commission on Cleaning Fees
Are you kidding me??? Just got an email from booking.com stating they will now be charging commission on my cleaning fee!!!
I ask you booking.com: "Are you here at my property cleaning up my home after dirty, disrespectful guests use it like a dump???? "
I'm pretty sure you can't actually take money for a service you are not performing. I will be taking this up with my government's Consumer Rights Regulator.
Booking.com ask for the greatest commission of all the booking engines, who also handle all the money, bonds and refunds etc, while they do none of that!!
I’m thoroughly disgusted.