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commission correction
I would really like to know why I am getting charged commission correction fees on some of my invoices? I have tried calling the help centre as well as the pulse app and no one is willing to help or explain exactly why I am getting there exorbitant fees charged! Feeling robbed
#feelingrobbed
Hello, Villa Cabana! I would recommend you to have a look at this guide for the invoices: https://partner.booking.com/en-gb/help/commission-invoices-tax/invoices…
This is happening to me also, last one just today, 9 May 2022. I also am feeling robbed
Also, I have an outstanding payment from a reservation from 3 months ago - everything went well, the guest was happy and left a very positive review, but I have not been paid. I wrote using Extranet 3 times, never got an answer, so I wrote a paper letter to the CEO which was unanswered for more than 1 month, I sent the letter again by registered mail 2 weeks ago.
Is there a major problem inside Booking.com? I feel the company is exploiting its dominant position, and start to "steal" MY MONEY!
This has just happened to me too. No reason given. one third of the payout taken as a 'correction'.
Something is happening that they are not telling us.