We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


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Commission Dispute - Credit Note


Does anyone encounter a commission dispute, successfully waive?

Booking.com sent me a message said it will appear on credit note but I couldn't find it. 

Thanks :)

1 Replies


It's always worth running through your statement in good time before the invoice is due for payment.

A disputed commission can then be credited and set against your current invoice. A credit note does take a few days to be raised.

8 months ago