Commission + payment fee.


i wondering if this is right that I shall pay both.

commission I agree with but not payment fee?


Leif Johansson   


Sharon Powney

Are you using 'Payments by booking.com'?  If so the payment fee will be the charge for them processing your payments, they don't do it for free.  If not please explain in a bit more detail or ask the help team, as this is partner forum and we do not know your setup.

Sharon Powney

This is the partner forum, so I am another hotelier and I cannot see your set up or your payment terms and policies so this really doesn't give me any idea of how to help further.

Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give help team a call see link for local phone numbers.