Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started

1

Compensation from Booking.com for Monies they have been collection on my behalf

I’ve just noticed I’ve never received any payment from booking.com ?

they collect money from my guest when they book .

but I’ve never received the money ?

my number is ***

pleaseee can someone call me ASAP 

 

regards

gai-lee


11
BrookAve

 

Hi

guessing you are brand new and have not actually signed up for Payments by Booking.

 

By default, payment method is direct with you, unless you sign up for a payment method to prepay.

 

 

 


Reminder: Never post action requests, will never be seen nor actioned.


If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox