Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started

2

contacting payments by booking.com and getting them to answer their phones

Can it be at all possible that the South African local telephone nr for the finance department can be busy for hours on end?

Does Booking.Com still have a functioning financial department?


2
Silvia Black

What I did not mention is that once you have handed a property over to another host you lose all your history of that particular property as well as the ability to contact payments by Booking.Com via the inbox. What to do if a payment was missed by Payments by Booking.Com during the handover period?  Have tried to contact them via one of my other properties but received no reply. Who do you talk to and how do you contact that person?