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Covid 19 BDC Policies

What are Booking.com's Policies on Covid 19 as to guest rights and expectations.

what new rules have BDC put in place with regards to Covid 19

what rules /policies have been changed due to Covid 19

who pays if we get locked down due to Covid 19

are we still expected to re-allocate  Guest if we get locked down due to Covid 19 and who pays for their stay

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BrookAve

 

Hi Paul & Roz Hagley

 

  1. What are Booking.com's Policies on Covid 19 as to guest rights and expectations. Read COVID-19 Resources  
  2. what new rules have BDC put in place with regards to Covid 19 Read COVID-19 Resources  
  3. what rules /policies have been changed due to Covid 19 Read COVID-19 Resources  Note: Since April the normal Partner T&C applies to new reservations, not prior.  
  4. who pays if we get locked down due to Covid 19 no one as that would be unethical and immoral.  
  5. are we still expected to re-allocate  Guest if we get locked down due to Covid 19 and who pays for their stay Debatable, I would say no, once you contact all inbound and near future guests. If you can at all help out its better to than leave it to BdC who may decide to invoice you for the cost difference. Directly dealing with Guest in this type of cancellation is always the prefered and better outcome chance %

 


 


Kind Regards

 

PS: your partner profile is missing your property listing link, please add it

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Contact BdC- Location of Partner Only Phone number and Message methods

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1 month ago